Glad you asked. Puhpy is your source for doggy bliss. Some might also call it a marketplace for dog goodies and even subscription boxes.
Items offered on Puhpy are made with love by partners we believe will serve you and your furry buddy well.

Our partners are small business owners who offer your buddy only the best they can

No, we don’t lock our customers into contracts when they choose a subscription option. If a subscription isn’t working for you, you can switch to a different one.

Your complete payment information is never seen, captured or stored by Puhpy. All payments are securely processed by Stripe (a leading processor), on Puhpy’s behalf.

Puhpy only gets the last 4 digits of the card you pay with, for order reference. And for your own reference in your dashboard.

You can reach Puhpy on our contact page, with any questions you have. We will respond in no more than a few hours.

You can also reach a vendor partner via the contact information on their store pages. Or by using the inquiry option on the specific subscription box page.

We know you can’t wait! If you choose to go with a recurring subscription, each partner specifies their prep and delivery time. This prep time is typically 1-3 business days, in addition to the shipping time they provide.

We understand unforeseen issues happen. Each partner will indicate their return or refund policy. Please check the Policy tab in their store page.

Please note, some items, like treats might not be returnable. If you are unable to resolve an issue with a partner, Puhpy will always intervene, to make sure all parties receive a fair outcome.